Shipping policy
Shipping Policy
Thank you for choosing Sunshine Nature Foods.
We strive to deliver every order safely, efficiently, and on time.
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed during weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
- Standard Shipping: 3–7 Business Days
- Remote Locations: 5–10 Business Days
Delivery times may vary depending on your location and courier availability.
Shipping Charges
Shipping charges are calculated during checkout based on your location and order value.
We may offer Free Shipping on qualifying orders during promotional periods.
Order Tracking
Once your order has been shipped, you'll receive a confirmation email with tracking information so you can monitor your shipment.
Delivery Delays
While we work with reliable courier partners, unexpected delays due to weather, holidays, customs, or logistics may occasionally occur.
We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is accurate before completing your order.
Sunshine Nature Foods is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.
Damaged Shipments
If your package arrives damaged, please contact us within 48 hours of delivery with supporting photographs so we can assist you promptly.
International Shipping
International shipping availability may vary by country.
Applicable customs duties, taxes, or import charges are the responsibility of the customer.